What areas do you service?

We serve Oliver, Osoyoos, Keremeos, and neighbouring South Okanagan communities.

What services do you offer?

Seasonal openings/closings (winterizing), weekly/bi-weekly maintenance, equipment install and repair (pumps, filters, heaters), water testing/balancing, and liner/equipment inspections.

My pump is noisy/not priming—can you help?

Yes—we check seals, baskets, air leaks, and plumbing, then repair or recommend replacements if needed.

Do you do pool winterization?

Yes—full winterizing: water balancing, lowering level, blowing/plugging lines, equipment prep, and cover install.

When should I winterize my pool in the South Okanagan?

Typically late September to October—before consistent night temps hit. Proper winterization protects lines, equipment, and surfaces from freeze damage—saving you from costly spring repairs.

How far in advance should I book winterization?

We recommend at least 2–4 weeks ahead; slots fill fast as temperatures drop.

Do you open pools in spring?

Yes—removing covers, reconnecting equipment, start-up, shock, and water balancing.

when should i open my pool in the south okanagan?

Typically April–May, once overnight temps stabilize above freezing and you’re ready to start circulation and balancing.

How far in advance should I book my pool opening?

We’re already booking for spring openings this fall - so don’t delay!

Can you maintain my pool weekly?

Absolutely. We offer weekly and bi-weekly plans: skimming/vacuuming, brushing, testing, chemical adjustments, and equipment checks.

Do you service saltwater pools?

Yes—we maintain and troubleshoot salt systems (cell cleaning, salinity checks, diagnostics).

Do you install or repair pool heaters and pumps?

Yes—heat pumps, gas heaters (with licensed gas partner as needed), variable-speed pumps, and filters.

Do you work with vinyl-liner pools?

Yes—liner inspections, minor repairs/patches, and advice on replacement timelines.

How much does pool maintenance cost?

Pricing depends on pool size, usage, and visit frequency. Contact us for a quick quote tailored to your pool.

Do you offer one-time cleanups?

Yes—perfect after storms, heavy use, or vacation.

Can you balance my pool water and test chemistry?

Yes—on-site testing and balancing for pH, alkalinity, calcium hardness, stabilizer, and sanitizer levels.

Do you handle cloudy or green pools?

We diagnose the cause (algae, filtration, chemistry) and clear it with a targeted treatment plan.

Do you repair pool leaks?

We perform basic leak checks and can coordinate advanced leak detection and repairs when needed.

Do you service hot tubs/spas?

Yes, we do spa cleaning, water care, and cover replacements.

Can you help choose a pool cover?

Yes—safety covers, winter covers, and solar covers. We’ll recommend the right type for your pool and budget.

Do you work with commercial or strata pools?

Yes—ask about custom maintenance schedules and compliance logs.

Are chemicals included in service visits?

We can include or bill separately—your choice. We’ll outline it clearly in your quote.

Do I need to be home for service?

Not usually—just ensure gate access and that pets are secured.

How do I book an appointment?

Use our online form or contact us by phone/email. We’ll confirm the date, service scope, and arrival window.

Do you offer pool school for new owners?

Yes—a hands-on session covering circulation, testing, equipment basics, and weekly checklists.

What is your cancellation policy?

Please provide 24 hours’ notice to reschedule. Weather-related adjustments are common—we’ll keep you updated.

Do you guarantee your work?

Yes—service workmanship is guaranteed. Parts carry manufacturer warranties; we’ll outline details on your invoice.

Do you offer estimates?

Yes—free, no-obligation estimates for standard services. Complex repairs may require an on-site assessment.